Bh0-006 Class - BeITCertified
About Exam
Exam number/code:
BH0-006Exam name:
ITIL V3 Foundation Certificate in IT Service ManagementExam no. of questions:
40 Questions
Duration:
60 minutes
Passing score:
65% (26 our of 60)
Question types: Multiple choice questions (MCQ's), Multiple choice single answer, Multiple choice multiple answer, Drag and drop & Simulations (optional)
The purpose of the ITIL® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL® terminology, structure and basic concepts and has comprehended the core principles of ITIL® practices for Service Management. The ITIL® Foundation certificate in IT Service Management is not intended to enable the holders of the certificate to apply the ITIL® practices for Service Management without further guidance. Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification:
- Service Management as a practice (Comprehension)
- Service Lifecycle (Comprehension)
- Key Principles and Models (Comprehension)
- Generic Concepts (Awareness)
- Selected Processes (Awareness)
- Selected Roles (Awareness)
- Selected Functions (Awareness)
- Technology and Architecture (Awareness)
- ITIL Qualification scheme (Awareness)
Candidates for the ITIL® Foundation certificate in IT Service Management have to complete all units and successfully pass the corresponding examination to achieve certification. The units cover the topics listed as following:
- ITILFND01 : Service Management as a practice
- ITILFND02 : The Service Lifecycle
- ITILFND03 : Generic concepts and definitions
- ITILFND04 : Key Principles and Models
- ITILFND05 : Processes
- ITILFND06 : Functions
- ITILFND07 : Roles
- ITILFND08 : Technology and Architecture
- ITILFND09 : ITIL® Qualification scheme
- ITILFND10 : Mock exam
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No. of Questions: 162 Q&A's Updated On: March 15, 2010
Q&A's Valid for Passing till May 28, 2010
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Bh0-006 Class
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